Hey, you!

i'm nicole yap.

Nicole Yap's professional resume showcasing qualifications, experience, and skills.

an orange county designer passionate about the intersection of technology and the human experience.

Nice to meet you.

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BabySteps

A cartoon image of a father holding a newborn baby.

meet dan.
a father with a newborn who has no idea how to navigate parenthood.
babysteps aims to help people like dan.

The Problem

Many parents struggle with the process of taking care of their newborns. the experience, whether familiar or not, has proven to be overwhelming across the board for parents.Our Problem Statement
Parents with newborns need to know what their baby's needs are and why, so they can have an easier time taking care of them and be able to just focus on enjoying their new family member.

Brainstorming

Our team conducted a brainstorming session in order to specify the exact problems newborn parents often face and potential successful solutions to such. through a collaborative effort, we were able to identify the specific problems our target audience was facing and the most urgent issues that needed to be addressed. this process was vital in fine-tuning our project scope and application features as well as finding solutions.

User Quotes & Data

This data from our target audience supports our problem statement and confirms the need for a more accessible, parent-friendly, and informational baby-tracking app.

"When my first child was born... I was going in blind.""[other baby tracking apps] are not intuitive and hard to use""leaving the hospital for the first time is scary without the nurses"

Competitive Analysis

In order to fine-tune our app's features, we conducted market research and an extensive competitor analysis to improve our gauge on key features. this comprehensive approach fostered a better understanding of user needs while allowing our team to hone in on key features that would allow us to stand out from our competitors and truly address struggles newborn parents face.

An chart with checkboxes and tildes illustrating strengths and weaknesses of different baby apps.

User Personas

In order to foster a better understanding of our target audience, our team created user personas that best reflected the qualities and characteristics of newborn parents. This process was essential for tailoring our application to the right audience and really understanding the needs and challenges of our users. Through user interviews, data collection, and research, our team crafted 3 user personas which carry information that are directly reflected in our design choices.

A user persona describing a fictional user, Margaret Smith, illustrating her character, background, goals, and thoughts.

sketches, mockups, prototypes, wireframes

our entire design process was split into different sections - sketching, lo-fi wireframes, hi-fi wireframes, and prototyping. this lengthy but thorough process enabled our team to finalize our application prototype and to foster the most optimal workflow for us to achieve our design goals.

my role

as this application was done in a team of 5, each team member took on a specific role. as for me, my roles were as follows:- conducting research on a main competitor
- creating a literary review
- conducting user interviews
- designing a user persona
- assisting with the hi-fi wireframes
- contributing to the final prototype presentation

My Resume

Nicole Yap's professional resume showcasing qualifications, experience, and skills.